Terms of service

 

These Terms of Service govern access to neimanny.shop and purchases from the Neimanny online store. By using the website or placing an order, you agree to these Terms and the policies incorporated by reference. If you do not agree, do not use the website. Mandatory rights under applicable Canadian federal, provincial, or territorial law are not excluded or limited.

Eligibility and Accounts

You must have the legal capacity to enter into a binding contract in your province or territory, or use the store with the involvement and consent of a parent or legal guardian. You are responsible for accurate account and checkout information, keeping credentials confidential, and activity conducted through your account. Notify us promptly of suspected unauthorized access.

Products and Website Information

We make reasonable efforts to present descriptions, images, dimensions, colours, compatibility information, availability, and prices accurately. Screens and manufacturing variations may affect appearance. Product information may be corrected or updated without notice. A material correction affecting an order will be communicated and, where appropriate, the customer may confirm the corrected order or receive a cancellation and refund.

Prices, Taxes, and Payment

Prices are shown in the currency indicated on the website, ordinarily Canadian dollars for Canadian customers. Applicable sales tax is calculated as required. Free standard shipping applies to all orders. We do not intentionally add mandatory non-government charges that make an advertised price unattainable. Optional upgrades or services, if offered, will be disclosed before the customer agrees to pay.

Payment is due at checkout using an accepted method. By submitting payment details, you represent that you are authorized to use the method and authorize the applicable charge. Payment may be subject to authorization, fraud screening, and verification by third-party processors. We may cancel or hold an order where payment is declined or there are reasonable indications of fraud or error.

Orders and Contract Formation

An order is an offer to purchase. An automated acknowledgement confirms receipt but is not acceptance. We accept an order when we send confirmation of acceptance or dispatch, whichever occurs first. We may decline or cancel an order before acceptance because of stock limits, pricing or description errors, suspected fraud, delivery restrictions, legal requirements, product safety concerns, or other reasonable grounds. If payment was collected for a cancelled order, it will be refunded.

We may limit quantities per person, household, account, payment method, or address where reasonably necessary. Resale or commercial export may require prior written approval. Title and risk pass as provided by applicable law and the delivery terms communicated at checkout; nothing in this sentence overrides mandatory consumer protections.

Shipping, Returns, and Refunds

Delivery estimates and procedures are described in the Shipping Policy. Voluntary returns and refunds are described in the Return and Refund Policy. Those policies form part of these Terms. Delays caused by events outside our reasonable control will be handled fairly, and any mandatory cancellation or refund right remains available.

Acceptable Use

You may use the website only for lawful purposes. You must not interfere with security or operation; introduce malicious code; scrape or harvest data without authorization; impersonate another person; use false payment or contact information; attempt unauthorized access; infringe intellectual property or privacy rights; make fraudulent purchases or claims; or use the website in a way that violates law or harms others. We may suspend access reasonably necessary to investigate or prevent abuse.

Intellectual Property

The website and its original text, graphics, photographs, branding, arrangement, software, and other content are owned by or licensed to Neimanny and are protected by applicable intellectual property law. You receive a limited, revocable, non-transferable licence to use the website for personal shopping. No content may be reproduced, distributed, modified, sold, or commercially exploited without permission, except as law permits.

Third-Party Services and Links

The website may rely on or link to third-party services, including Shopify, payment processors, carriers, and social platforms. Their services may be governed by separate terms and privacy notices. We are not responsible for an independent third party’s content or conduct, but this does not remove responsibility we have under applicable law for service providers acting on our behalf.

Reviews and User Content

If you submit a review, image, or other content, you confirm that you have the right to do so and that it is accurate, lawful, and does not violate another person’s rights. You grant us a worldwide, non-exclusive, royalty-free licence to host, reproduce, format, and display that content for operating and promoting the store. We may moderate or remove content that is unlawful, abusive, fraudulent, irrelevant, or violates these Terms, but are not required to publish submissions.

Disclaimers and Limitation of Liability

To the fullest extent permitted by law, the website is provided on an “as available” basis. We do not promise uninterrupted or error-free access. Product warranties are those expressly stated by us or the manufacturer and those implied by law. We do not exclude legal guarantees, implied warranties, or remedies that cannot be excluded.

To the fullest extent permitted by law, Neimanny is not liable for indirect, incidental, special, punitive, or consequential loss arising from use of the website or a purchase where such exclusion is lawful. Any permitted aggregate liability relating to a product will not exceed the amount paid for that product. These limits do not apply to fraud, wilful misconduct, gross negligence where it cannot be limited, personal injury caused by negligence, breach of privacy obligations, or any liability or consumer remedy that law does not permit us to exclude or limit.

Indemnity

To the extent permitted by law, you agree to indemnify Neimanny against third-party claims and reasonable costs arising from your unlawful misuse of the website, infringement of another person’s rights, or material breach of these Terms. This obligation does not apply to the extent a claim was caused by our act or omission and does not restrict statutory consumer rights.

Changes, Severability, and Waiver

We may update these Terms prospectively by posting a revised version and effective date. Changes do not retroactively alter an accepted order unless agreed or required by law. If a provision is unenforceable, it will be limited or severed to the minimum extent necessary and the remainder will continue. Failure to enforce a provision once is not a continuing waiver.

Governing Law and Disputes

These Terms are governed by the laws of Canada and the province or territory applicable to the transaction, without depriving a consumer of mandatory protections in the jurisdiction where they reside. Before starting formal proceedings, please contact info@neimanny.shop so we can attempt to resolve the concern. You retain the right to contact the consumer affairs office, privacy regulator, court, or tribunal with lawful jurisdiction. Nothing requires a consumer to waive a non-waivable right to bring or participate in a proceeding.